Privacy Policy

Rycote Microphone Windshields Limited

This Privacy Policy sets out the terms on which Rycote Microphone Windshields Limited (“Rycote” or “we” or “our”), collect, process and handle personal data. Rycote, which is registered under the Data Protection Act 1988 with the UK Information Commissioner’s Office, processes personal information in accordance with the terms of this Privacy Policy.

This Privacy Policy outlines the types of information we gather from you and your use of our services; how we use it; with whom we share it; the means by which we keep it secure; and the choices you have about the information you choose to share with us.

Personal information we collect

You may access the Site without providing any data at all. However, to subscribe for certain services, you may be required to provide certain data, some of which may be personal data. Amongst other things, we may ask you for your name, address, telephone number and e-mail address.

Rycote is the data controller of your personal data and acts as data processor of your personal data.

Personal information – why we collect it

Rycote may collect, store and process certain personal information to provide you with information relating to our products services; to perform marketing and research related activities; to respond to enquiries and for other internal record keeping purposes. In addition, we may from time to time review your usage of the site in order to access how we can improve our services.

Personal information – how we collect it

The personal information we collect may be captured from a variety of sources. These sources include, but are not limited to: voluntary submissions (e.g. requests for information on our products, distributors or dealers); and registrations to receive our eNewsletters.

Use and access to your personal information by others

As a general rule, we will not make the personal information gathered from use of the Site or our services available to anyone outside Rycote, except as instructed by you or where required or permitted by law. Whenever you are required to submit data, you will be given options to restrict our use of that data. That may include you preventing our use of the data for direct marketing purposes and preventing us sharing the data with third parties. Please note, however, that there are a number of exceptions to this policy. Firstly, if we use third party service providers, those service providers may have access to your personal information to perform contractually specified services on our behalf. Secondly, if you indicate that you are interested in receiving information about a particular third party’s products or services, or you opt to receive certain products or services through us, we may provide your personal information to that third party for the purposes of fulfilling your request(s). With respect to third party providers of products or services, Rycote contractually requires that all personal information be kept confidential. Additionally, Rycote takes reasonable steps to ensure that third parties receiving information about you at your request maintain the confidentiality of that information.

We collect, store and process your personal information in order that we can administer your subscription to our services. We may also use your personal information to send you information about other products and services offered by Rycote. However, we will only retain data for so long as is reasonably necessary for the above purposes and you will always have the right to unsubscribe from the services we offer.

Links to other websites

We may provide links to one or more other third party websites. We encourage you to read the individual privacy policies of those sites before providing any of your personal information to them.

Protection of your personal information

We put reasonable security measures in place against unauthorised access to, or unauthorised alteration, disclosure or destruction of personal information. Those measures include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data.
Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided.

Accuracy of your personal information

You are responsible for checking to ensure that any personal information you provide to us is updated and correct.
How to update or review personal information
If you want to update any personal information, you may do so by calling us on + 44 (0) 1453 759338 or by e-mailing sales@rycote.com.

COOKIES

Like most websites, our www.rycote.com website uses “cookies” and files that are similar to cookies. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Our Cookies policy provides you with information on what cookies may be set when you visit our Website and how to enable, control or delete those cookies. By using the Website, you are agreeing to our use of cookies as particularized in this Cookies Policy.

WHAT ARE COOKIES?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

HOW DO WE USE COOKIES AT RYCOTE?

The following is a list of all the cookies used on our Website set out by category:

STRICTLY NECESSARY COOKIES

These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies, services you have asked for, like asking support questions, cannot be provided.

PERFORMANCE COOKIES

These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

FUNCTIONAL COOKIES

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

TARGET OR ADVERTISING COOKIES

These cookies collect information about your browsing habits in order to make advertising delivered to you more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information (in anonymous and aggregate form) is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

THIRD PARTY COOKIES

When you use our Website, your device or browser may be sent cookies from third parties, for example when using embedded content and social network links. It’s important for you to know that we have no access to or control over cookies used by these companies or third party websites. We suggest you check the third-party websites for more information about their cookies and how to manage them.

HOW TO MANAGE COOKIES

You have different options to manage the cookies on your computer or device. You can change your browser settings to prevent cookies from being accepted, or, depending on which browser you are using, you might be able to receive an alert when a website is trying to place one on your browser. With most browsers you can allow first party cookies to be set but refuse third party cookies.
If you change your cookie preferences, you will still be able to browse around the site but certain functions will not be available, for example you will not be able to ask a support question or send a support ticket directly from the website.
Your browsers ‘help’ menu should tell you how to block cookies or change your cookie settings. How you adjust your browser will depend on the browser you are using.
You can delete cookies stored in your browser by using a function in your browser. Whilst this does not mean you won’t collect cookies in the future, it gives you freedom to delete your cookies after you have been online. This function is often known as ‘clearing cookies’.
Clearing your cookies on one browser of one device does not automatically clear them on another. You need to clear all browsers on all channels independently.

Your consent

By using the Site, you consent to the collection and use of your personal information and any related information in the manner described in this Privacy Policy.

Changes to this Privacy Policy

We reserve the right to change this Policy by distributing and/or posting a new Privacy Policy without notice. We encourage you to review our Privacy Policy on a regular basis so that you will be aware of any changes to it.
If you have further questions about our privacy practices, please contact us by calling us on + 44 (0) 1453 759338 or by e-mailing sales@rycote.com.

This Privacy Policy was last updated on June 2017.

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